FAQs
DOGSHT FAQs
Have questions? We’ve got answers! If you don’t see what you need, just email us and we’ll help you out.
Product Questions
What is a DOGSHT WraPUP?
The DOGSHT WraPUP is a high-quality, machine-washable dog robe made from cozy terrycloth cotton—think of it as a towel your dog can actually wear! It’s perfect for drying off after baths, swimming, rainy walks, or just keeping your pup comfy.
How do I choose the right size for my dog?
We offer sizes XXS to XL. Check our size chart to find the best fit for your pup. If you’re still unsure, email us your dog’s breed and back length and we’d be happy to help you pick! We also offer free returns/exchanges if the size doesn't work out.
Will my dog like wearing a robe?
We designed the WraPUP to be non-constricting (no velcro or tight straps) and super comfy. Most dogs tolerate it well, especially since it’s quick and easy to put on and take off.
Can I get my dog’s name embroidered?
Yes! Add your dog’s name (or a special word) during checkout. Classic name embroidery is +$20. For custom specific requests, email us for pricing.
How do I wash the WraPUP?
Just toss it in the washing machine with your regular laundry! Tumble dry on low. The high-quality terrycloth holds up well, even with frequent washing.
How long will the robe last?
With regular use and care, your WraPUP should last at least a few years before showing much wear.
Ordering & Shipping
How fast will my order ship?
- Non-custom robes: Ship same or next day.
- Custom embroidery: Please allow up to 2 weeks before shipping.
Do you ship outside Texas?
Yes! We ship anywhere in the U.S. via UPS or USPS.
What does shipping cost?
Shipping is free for first time customers with code ‘NEWSHT’ (plus 10% off WraPUPs). Otherwise, shipping is calculated at checkout.
Returns & Exchanges
What’s your return policy?
We offer free returns and exchanges. If you’re not happy, just email us and we’ll make it right.
Wholesale & Bulk Orders
Do you offer wholesale pricing?
Yes! We love working with businesses. Email us for wholesale inquiries or check out our custom branding options on our website.
Other Questions
My dog hates clothes. Will this work?
The WraPUP is designed to be as un-clothes-like as possible: soft, open, no arm holes, and easy on/off. If your dog hates anything on their body, start with short sessions and treats—most pups get used to it quickly!
What makes DOGSHT different from other dog robes?
We’re a woman-owned, Texas-based small business. Every WraPUP is designed from hands-on experience running a doggy daycare—no gimmicks, just practical, quality products made for real dogs and their people.
Still have questions?
Email us at info@shopdogsht.com and we’ll get right back to you!